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Contact Us

At Axcess Internet we feel customer support is just as important as the quality of our service, that is why we offer you multiple ways to get answers to your questions.


Knowledge Base - View Knowledge Base articles and  frequently asked questions.
Network News - Get news, maintenance and outage information.

Video Tutorials - Watch step-by-step video tutorials.
Remote Axcess - Allow our technicians to fix your computer remotely.

Support Ticket - Submit a request for support to our staff.  Or if you like post your request on Facebook, or tweet/direct message your request on Twitter.
File Downloads - Download the latest connection tools and antivirus software

Phone Support - You may call us 24 hours a day at 1-866-4AXCESS (429-2377) or fax 509-837-4011.

In-Person - 225 North 1st Street, Sunnyside, WA 98944.

Hours of Operation:

We are open Monday through Friday from 9AM to 6PM Pacific Time.  Our support technicians are available 24 hours per day 7 days per week.  Emergencies and outages are handled by on-call staff.

We are closed on all Federal holidays.  To learn more please see our KB Article on this subject.

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